GiveVision is a public limited company that develops and deploys low-vision headsets in sports and cultural venues. Your privacy is important to us. This policy explains how GiveVision collects, uses and protects your personal data related to our headset deployment services at sporting and cultural events at venues with which we collaborate.
GIVEVISION SA 66 Avenue des Champs Elysées, 75008 Paris Responsable de traitement: Elodie Draperi - elodie@givevision.net
| Information collected | Time of collection |
|---|---|
| Visitor Privacy Information (name, first name, email address) |
- When a Visitor completes the eligibility form to reserve a low vision headset - When using the SAV help messaging during an event - When he contacts GiveVision - When he makes a claim - When responding to a satisfaction survey |
| Exchanges with Visitors (emails and feedback) |
- When a Visitor contacts GiveVision - When he makes a claim - When responding to a satisfaction survey |
| Information on using low vision headphones (usage time, features, connection quality) |
- When a Visitor uses the low vision headset during an event |
| IP address (stored in system logs to ensure security, detect misuse, and generate technical statistics) |
- When using the VR headset messaging during an event |
| Phone identifier (UUID generated by the app) (used to identify the device and manage login within the application) |
- When using the VR headset messaging during an event |
| Technical device data (such as: screen brightness, usage mode, zoom level, device temperature, battery status, signal quality) (recorded in application logs and used solely for internal statistical analysis and to improve the performance of the application) |
- When using the VR headset messaging during an event |
We process data based on contractual necessity, legitimate interest, legal obligations, or user consent (where applicable).
We use your data to manage events, allocate headsets, communicate with clients, and comply with regulations.
We may share data with event organizers and service providers under GDPR-compliant agreements. We never sell personal data.
Visitors may review copies of all personal data held by GiveVision and request to amend, rectify, or delete their personal data. Visitors may also limit, restrict, or object to the processing of their data, as well as request that their Personal Data be provided to them in a structured, commonly used, and machine-readable format.
GiveVision may rely on the Visitor's initial consent to process data collected prior to the Visitor's withdrawal of consent. To exercise their rights, the Visitor may submit their request by sending an email to: hello@givevision.net
The Visitor's request will be processed within the legal timeframe. GiveVision, in order to comply with legal retention obligations, may store certain Personal Data in intermediate archives.
We use the following cookie types:
If we transfer data outside the EU/EEA, we ensure adequate protection via Standard Contractual Clauses or equivalent safeguards.
We retain personal data as long as needed for our services or to meet legal requirements.
Questions? Contact: GiveVision, Email: hello@givevision.net